1. Introduction
At Bottler ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Service").
We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.
2. Information We Collect
We collect several types of information from and about users of our Service, including:
2.1 Personal Data
Personal data refers to any information that identifies or can be used to identify you directly or indirectly. We may collect the following personal data:
- Contact information (name, email address, phone number, business address)
- Account credentials (username, password)
- Payment information (billing address, payment method details)
- Profile information (job title, company name, profile picture)
- User preferences and settings
2.2 Usage Data
We automatically collect certain information about how you interact with our Service, including:
- Log data (IP address, browser type, pages visited, time spent on pages)
- Device information (device type, operating system)
- Location data (general location based on IP address)
- Usage patterns and preferences
2.3 Content Data
We collect and process the content you create, upload, or input into our Service, including:
- AI agent configurations and settings
- Workflow designs and templates
- Data used to train or customize AI agents
- Communications with our support team
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving the Service
- Processing transactions and managing your account
- Personalizing your experience
- Communicating with you about the Service, updates, and promotions
- Responding to your inquiries and providing customer support
- Analyzing usage patterns to improve the Service
- Ensuring the security and integrity of the Service
- Complying with legal obligations
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract: Processing necessary for the performance of our contract with you
- Legitimate Interests: Processing necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms
- Consent: Processing based on your specific consent
- Legal Obligation: Processing necessary to comply with our legal obligations
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, data analysis, email delivery)
- Business Partners: Companies with whom we partner to offer integrated or joint products or services
- Legal Requirements: When required by law, subpoena, or other legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal data to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:
- Encryption of sensitive data
- Regular security assessments and testing
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response procedures
While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
8. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: The right to request a copy of your personal data
- Rectification: The right to request correction of inaccurate personal data
- Erasure: The right to request deletion of your personal data in certain circumstances
- Restriction: The right to request restriction of processing of your personal data
- Data Portability: The right to receive your personal data in a structured, commonly used format
- Objection: The right to object to processing of your personal data
- Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your personal data
To exercise these rights, please contact us at privacy@bottler.cloud. We will respond to your request within one month.
9. International Data Transfers
We may transfer your personal data to countries outside the UK and European Economic Area (EEA). When we do, we ensure a similar degree of protection is afforded to your personal data by implementing appropriate safeguards, such as standard contractual clauses approved by the European Commission or UK authorities.
10. Children's Privacy
Our Service is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.
11. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. For more information about our use of cookies, please see our Cookie Policy.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide a more prominent notice or direct notification.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@bottler.cloud
Address: 123 AI Avenue, London, UK, EC1A 1AA
You have the right to lodge a complaint with a data protection authority if you believe we have not complied with applicable data protection laws.